A question that comes up quite often is “what is the Best & Fastest ISP?” – What people fail to ask is what they’re looking for in an ISP? This normally contributes of 5 things:

Price: Really? This isn’t everything.
Speed: What is the best service I can get?
Service: When there is a fault what is the service like to get the fault fixed?
Reliability: Not to be confused with internal wiring issues (more on that later).
Connectivity: Are you wanting ADSL, VDSL, Fiber or some form of Wireless technology?